FAQ
What network do you support?
TRC20 (Tron) only. Do not send from other networks.
How long does verification take?
Most requests are approved within minutes; complex cases up to a few hours.
Is my payment refundable?
Payments are non-refundable once verified. Contact support if you have concerns.
How do I get support?
Message us on Telegram using the floating button on any page.
Do you store my screenshots?
Yes, securely in encrypted storage. Only admins can view them for verification.
What if I miss the 15-minute window?
You can still submit but delivery may be delayed while we re-verify the transaction.